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At the end of this blog post, you will be cognizant of the best methods to remove a Google review with the assistance of 5 distinct methods. Scrutinize these methods and let us enlighten you about the best ways to vanish false Google reviews, reply to negative feedback, and more.

The digital platform gives people the liberty to conceal their identification to speak ill about other brands. For businesses, their online reviews speak for their services and good feedbacks feeds their business to thrive. But if your services have made a customer discontent and that one has a bone to pick with you, then you will need an escape. This necessitates being aware of the best way to know how to remove Google reviews.

Multiple Sources of Threat

As a business leader, you need to be alert around-the-clock as there is a gamut of threats present in the business environment for your brand. While to defame your brand value, your competitors can also plan against you, and for them, the easiest way to do so is by aiming to ambush your business page with a gazillion of false comments. And this can lead a business to hit the bottom rock as many people are unable to differentiate between a bona fide and fake comment.

So, are you now feeling discombobulated about what should be your next step?

Then it’s time you can flush your worries as we will help you to decipher the best way how to delete a bad Google review with the aid of this step-by-step guide.

  1. Managing unauthentic Google reviews

According to research, it was deduced that around 91% of people regularly or occasionally scan and register the reviews in their minds, 84% of people believe these reviews as a personal recommendation. These stats make it imperative to stay on top of reviews and the ones across all social media platforms such as Google, Yelp, Facebook, etc. If your business is established on a large scale, then weekly check-in will not suffice.

If you come across a bad review, you should look for a better approach to respond rather than being anxious about the consequences. It can examine the authenticity of the feedback. Once you are done doing so, you will comprehend that there are a plethora of reasons for such feedbacks. A maximum of them stems from the reason that you are unable to provide the desired customer experience. Apart from that, one cannot negate the fact that much of this floating feedbacks holds no water. This can be written by disgruntled ex-employee, your business rivals, and spammers to plummet your profit rate. So, meticulously read the criticism to understand who could have written it, and the reason for it.

Top Ways for Figuring a Fake Google Review 

Juxtapose suspicious and malicious complaints with your sales records. Can you scour any similar transactions? The factors enumerated below will act as a benison for you to figure out a fake review.

  • You can’t find the record of the buyer in your point of a sale software system
  • There is no record of a customer service call
  • The details mentioned in the complaint have no record or transaction data that does not match their complaint.
  • Incomplete information provided by the customer
  • You witnessed a rise in the number of complaints in a short span.
  • You can see a link between the reviewer and your current competitor
  • The reviewer promulgates the product and services in their complaint

Spot and Flag a Fake Google Complaint about Removal

So, once you have deciphered the culprits and desire to get rid of them, you can remove Google reviews that are fake.  With the assistance of Google Maps, you can flag and report fake reviews, and we have the layout of the steps to do so without committing a rookie mistake.

  • Firstly, search for your business listing on Google Maps, and click on the review option
  • After that, filter the comments with the help of tips we have discussed in the previous section
  • At last, click on the three vertical dots present on the right side of the Google business review and click on the option – flag as inappropriate.

Make a Prudent Decision and Involve Outside Organizations

If you successfully prove your competitor guilty, then you have the option to report their malicious intent to the Better Business Bureau and your local Chamber of Commerce. And you should also inform your rival privately and politely. This might compel them to stop their unscrupulous activities.

The next section will provide you the much-needed immunity methods to tackle negative Google reviews.

Tips to Discard Bad Google Reviews

If you thought that there is no way to get rid of a bad Google review, then it’s time to feel euphoric, as we will discuss the ways to remove them and finally end that nightmare cycle. So, if you have already experienced the deleterious effects of these false reviews, then get ready to enjoy a better phase.

You can remove the bad ratings easily if it does not sync with the guidelines laid by Google, which includes, unauthentic, or inaccurate content. If you are still not sure what types of reviews fall under this category, then read further.

Ø Spam and unauthentic content 

If the content is not real, you don’t need to be anxious as Google will discard such details intended to boost ranking.

Ø Irrelevant 

Content must voice a person’s experience, and should not vouch for other services, political commentary as this would lead to the removal of the feedback. 

Ø Banned content 

Google will automatically remove unauthorized, locally restricted, explicit, or derogatory content.

Ø Conflict of interest 

You are not allowed to review your own business, a current, or former employer, or a competitor’s business.

If any Google business reviews and complaints are similar to any of these criteria, then you have selected options to execute and get rid of this. Now, we will focus on the ways to cover disputing the review, ways to leverage social media platforms, and taking a legal step.

The Right Steps to Dispute a Google Business Review

To your dismay, Google might not remove a flagged complaint as speedily as you desire. To expedite the process, you can get in touch with Google and request them to take it down. Keep in mind, you cannot email them.

Adhere to these Steps to Dispute a Google Review

  1. Look at your Google My Business profile press the “support” option present in the navigation panel
  2. After that select “Need more help”
  3. Click “Click “Customer reviews and photos”
  4. Select “Manage customer reviews”
  5. At last, click on “Email support” to complete the process

Just make sure to provide all the indispensable details for the purpose, so that you get a response from them. In case you don’t this does not help; we have provided other methods to try.

Leverage Social Media Platform 

If your situation has not received an adequate response, then you can opt to tweet directly to @GoogleSmall.Biz. Elucidate your predicament and how the review violates their policy, and make sure to attach proof with it.

Choose a Legal Trajectory 

Finally, if you have relevant proof that the review qualifies as defamation charges against your brand, you have the option to fill out a Google Form, which will result in smooth removal of the review.

And in case, you come across a legitimate one, then you may need to fix the loose end before it has a crippling effect on your business.

Request the Client to Take Down the Review 

If you come across a scathing review that is genuine, then the only weapon left with you is – kindness. Once, you resolve their issue, you can request them to remove it. The best way to address the issue is by sticking to the pointers mentioned below.

  • Get in touch with the reviewer directly
  • Make sure to use a polite tone
  • Fix their issue
  • Don’t threaten them with a lawsuit

Conceal Negative Reviews

Sometimes, it can get difficult to bury negative reviews. And to make them a reality, you can choose alternate methods, and for this purpose. You should ask your clients to write positive comments for the brand, optimize your social media profile. Also, avert to fabricate a review as it is not considered a good reputation management practice.

Shake Hands with Us

With the help of our experts, we can make this intricate task simple for you. Experts at GlobalHunt Technologies have a pool of knowledge and trace the changing trends to provide best-in-class services.

Our experts are cognizant of the fact that bad reviews are not limited to only Google, but can also be seen by your potential clients on Facebook, Yelp, and Ripoff Report, and our experts make sure to do a hygienic check on all these platforms and keep your brand reputation intact. In nutshell, it would be correct to state that you don’t have to be worrisome of the repercussions of someone trying to defame your business.

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